Terms and Conditions
When purchasing a consultation, package or other related material from Slumber by Arna, the client agrees to these Terms of Service.
General
The client agrees to follow safe sleep practises in line with SIDS, WHO & AAP recommendations: Click for more info on Safe Sleep.
The client will disclose any medical conditions that their baby or child has to Slumber by Arna.
The client will not disclose any of the information that they receive from Slumber by Arna to a third party, and that the information the client receives is personalised to their baby or child, and may not be suitable to another baby or child.
The client fully understands that making changes to their baby or child’s sleep may result in some crying, and that crying is involved with sleep training regardless of the method used.
Payment
Full payment is required for any package or support prior to working together. Once payment is received in full, the client will receive acknowledgement of this from Slumber by Arna.
Cancellations received more than 48 hours from the assessment start date are entitled to a 75% refund, and cancellations received less than 48 hours are entitled to a 50% refund.
Disclaimer
Slumber by Arna does not and will not offer any medical advice, medical services or medical treatment to a client. Should the client be concerned about a medical issue relating to their baby or child then Slumber by Arna strongly recommends visiting or getting in touch with the clients GP or medical professional.
The client acknowledges that the information received by Slumber by Arna, is for educational purposes only, and does not replace medical advice from a professional.
Slumber by Arna will not be liable for any damages or injury resulting from the clients access to, or inability to access, this website, or from any reliance on information provided at this website or from Slumber by Arna consultants.
The client acknowledges that Slumber by Arna can only make suggested changes to their baby or child’s sleep routine, and that the success of the sleep plan is solely dependent on the client's consistency and hard work implementing the plan that they receive from Slumber by Arna. The plan must be strictly followed, to see the results that both the client and Slumber by Arna desire.
Copyright
The client acknowledges that materials referenced on this website and related Slumber by Arna products may be subject to copyright protection. Unauthorised retention, duplication, distribution, or modification of copyrighted materials is strictly prohibited by law.
Privacy Policy
We collect personal information from you, including information about your:
name
contact information
interactions with us
billing or purchase information
We collect your personal information in order to provide the baby and child sleep consultation services as mentioned on the Services page.
Besides our staff, we share this information with payment processors like Stripe in order to complete your purchase and provide you with the services you have chosen. Your data will never be sold to third party providers.
Providing some information is optional. If you choose not to enter their billing and contact information, we'll be unable to provide our services.
We keep your information safe by storing it in encrypted files and only allowing certain staff to access it. For more information on how your data is kept secure on this, please visit www.squarespace.com/security.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at slumberbyarna@gmail.com.